MijnKPN

3.4
42.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With the MijnKPN app, you can handle everything for your Mobile and Home subscriptions in one place, even when you're on the go. Already, 2.2 million customers are using it. Will you be next?

What you can do with the MijnKPN app:
• View your usage in 1 overview
• Share your MBs with your housemates
• View and download your invoices, or pay them instantly
• Change extra options, like bundles or channel packages

Also useful

• Update your personal information and subscriptions
• Improve your wifi with the Wifi Manager
• Track the status of your orders
• Ask questions to DOT, our digital assistant
• Explore attractive extras with KPN Voor Jou
• Enable Dark Mode for the app

How to use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID account
3. Add your subscription(s) to your account

You can handle it all with the MijnKPN app. Fast, easy, and secure.

Also for small business customers:
With the MijnKPN app, you have access to your subscriptions for Mobile, Internet, TV, and Prepaid. If you are a KPN Small Business customer, you can use the app as well.

Your feedback for a better app:
Do you have any tips or ideas to improve our app? Share them with us in the reviews!
Updated on
May 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
41.1K reviews
Aristotelis Palaiologopoulos
April 12, 2024
Im trying to understand the motivation behind the ux on this app.. one month its 2 clicks for extra data bundle, next month is 6 for the same service. In addition is been very unstable lately with data failing to be fetched semi consistently in the evenings
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KPN
April 15, 2024
Bedankt voor je feedback. Ik neem het mee.
Victor Lima
December 20, 2023
This app is fairly good, however given the following issues I can't say I'm satisfied. - UI isn't wholly intuitive. - If payments of any bill are late this app will freeze. (logged in and out, uninstalled and reinstalled several times due to costumer service insisted in this irrespective of me saying that it had been done and it was no use) - Can't always see up-to-date information on regards of bills
6 people found this review helpful
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KPN
December 21, 2023
Bedankt voor je bericht. Ik geef je signaal intern door.
Harpert VP
December 16, 2020
Interface is renewed and Not made better! I use the app to add GB's to an unlimited subscription. UNlimited with KPN is 5GB and after those, you need to "charge" your simcard with 1GB each time. This very often results in an Error message. Most of the times the error is gone after a couple of minutes, but not always. I am defintely moving from KPN to Vodafone
4 people found this review helpful
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KPN
October 14, 2021
Hi, what a shame you're not satisfied! UPDATE: We hebben de app onlangs verbeterd. Download de laatste versie van de app voor de beste gebruikerservaring en laat ons met je review weten of je het een verbetering vindt. Heb je nog tips? Deel ze dan vooral met ons. We blijven er hard aan werken om de app zo goed mogelijk voor je te maken.

What's new

We've solved some issues from the last release.